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Aer Lingus Cancellations Cause...

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Aer Lingus Cancellations Causes Disruption at Dublin Airport

98FM
98FM

06:17 10 Sep 2022


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Aer Lingus passengers travelling to and from Dublin Airport are still experiencing disruption.

The airline has cancelled most of its Saturday afternoon flights due to a 'cloud-based systems failure'.

The issues, which affect check-ins and boarding, resulted in long queues inside and outside terminals this afternoon.

As of this afternoon, Aer Lingus cancelled a total of 32 flights in and out of Dublin Airport.

News began to trickle down to passengers who weren't making any headway in Terminal 2.

Queues forming inside the terminal quickly began to flow outside of airport walls and down along the carriageway.

In a statement, Aer Lingus says they suffered from a 'major incident with a network provider'.

Their cloud-based systems enabling check-in, boarding and website functions remain down.

No time has been given as to when the systems will be fixed, but the airline says they're working 'intensively' to solve the issue.

Some flights are operating with delays to Portugal and Spain through their manual system.

The airline has also said customers will be informed in due course of their rights in the event of a cancellation or delayed flight.


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